Return & Shipping

Kindly be informed that The Mall at Oak Tree will not be able to refund any online sales at www.themallatoaktree.com under any circumstances. We May accept returns for online sales for account credit only within 10 days from shipping as long as the merchandise has not been used, worn, washed or damaged by you and returned with original packaging. You may also use the account credit at any of our retail outlets. We support our policy to help us deliver the very best and latest in Indian fashion. We firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the color of actual outfit ordered. The Mall at Oak Tree trusts and has faith in its customers for making its online venture successful so that every year we can deliver and probably exceed customers expectations and beyond.

 

Shipping

Free shipping is offered to only customers in USA. For customers outside USA, international shipping charges as well as duties and taxes as applicable are payable by the customer.

Our same day shipping cut-off time is 6pm EST. We aim to ship all orders within 24 hrs with some exception such as sale items and items that are made to order and need appros. 4-6 weeks for delivery. Orders require an adult signature and cannot be redirected once shipped. 

If you have any questions or need more infomration please contact us at themallatoaktree@gmail.com or +1 732 549 2555 between the hours of 10:00 am - 7:00 pm Eastern Standard Time (EST).